Work at WeatherFlow

Know when/where it’s windy? We do! WeatherFlow operates the largest private marine weather network in North America and provides weather observations and forecasts to everyone from kitesurfers to the Department of Defense. We are in need of talented and innovative people to help serve our range of clients. WeatherFlow supports a growing family of products and a set of applications for Android, iPhone, and Web. We are a small dedicated team looking for motivated people whose work will produce an immediate impact on our business.

WeatherFlow celebrates multiple approaches and points of view, and we believe that diversity drives innovation. We are an inclusive workplace – everyone is welcome to apply.

    Customer Support Agent

    The Customer Support Agent is the voice of our company, providing 5 star service by supporting customers through their purchases, educating them about various products, and providing an interaction that is helpful, personal, and fosters loyalty.

    We’re looking for a sharp, motivated individual to join our growing team as a part-time customer support agent. Qualified candidates should thrive under pressure, learn quickly, and work efficiently with minimal supervision. Our support team is entirely remote, so strong communication and organizational skills are key!

    The Position:

    Support agents are responsible for responding to general inquiries about our products and services, as well as solving common problems and providing technical troubleshooting of our Tempest Weather System and other consumer products, as well as their associated mobile and web applications. As support agents often provide the first contact customers and prospective customers have with WeatherFlow, it is critical that they always communicate with respect and professionalism.

    It will take some time and effort to learn about our suite of products and applications. While we provide ample training, the ideal applicant will be a quick learner, ready to dive in headfirst.

    Requirements

    • Excellent communication, reading, and writing skills
    • Computer and smartphone savvy
    • Reliable computer and dependable internet connection

    Useful skills

    • Experience with Zendesk, Slack, Shopify, Amazon, Facebook, Twitter, Excel or Google Spreadsheets
    • Familiarity with WeatherFlow brands and consumer products
    • Understanding of meteorology and weather station equipment

    Applying

    If this role sounds like something you’d be interested in, we want to talk to you. WeatherFlow is a growing consumer electronics and weather technology company with an abundance of opportunity. We celebrate multiple approaches and points of view, and we believe that diversity drives innovation. We are an inclusive workplace – everyone is welcome to apply. Please email your resume to: jobs@weatherflow.com.

      Contract Marine Forecaster

      WeatherFlow is looking for a motivated individual who is able to work with limited supervision to join our team of contract marine forecast professionals.

      The Position

      • You will be responsible for forecasting wind and weather conditions for maritime areas across North America.
      • Enjoy a flexible schedule. You’ll join a team of contract forecasters from around North America. Contract work may vary from week to week and is seasonal.
      • You’ll need caffeine and a good alarm clock as forecast deadlines will often require early morning reports.

      Requirements

      • In-depth knowledge of meteorology, especially maritime wind and weather patterns.
      • Four years of experience analyzing wind patterns or a BS in meteorology.
      • Self-motivated, well-organized, and able to thrive under minimal supervision.
      • Reliability. Deadlines must be met … folks need their forecasts!
      • Ability to communicate clearly and concisely.

      Ideal candidates …

      • Love wind sports like sailing, windsurfing, or kiteboarding
      • Are familiar with WeatherFlow brands

      Though all qualified applicants will be considered, priority will be given to qualified applicants for the Pacific Northwest and Great Lakes.

      Compensation

      Contractor compensation will be competitive and commensurate with experience and qualifications.

      Applying

      This is a seasonal, work-at-home contractor position. It does not require regular traveling. To apply, please email your information to: jobs@weatherflow.com.

      Tropical Cyclone Meteorologist / Hurricane Network Manager

      WeatherFlow is looking for an experienced meteorologist to join our tropical cyclone team. The successful applicant will bring a variety of skills to our team, having practical skills in observational meteorology, observing systems, and observational quality control. The primary role will be to coordinate the expansion, maintenance and operation of WeatherFlow’s hurricane-hardened mesonet, including site identification ,evaluation, and permitting, and handling of construction contracts and data agreements. Additionally, the successful applicant will participate with real-time storm operations and product delivery, and support the use of the data and data interfaces.

      About WeatherFlow

        WeatherFlow is a team of scientists, meteorologists, engineers and programmers. We maintain one of the largest high-quality private weather networks in the world and specialize in short-term, high-resolution weather forecast modeling and machine learning. Part of our observing network is hurricane hardened in order to provide real-time wind observations during landfalling tropical cyclones. We combine our data with curated third-party weather data to help government agencies, businesses, and consumers make key decisions. We make a family of Smart Weather Stations that are easy to install, understand and use, and automatically integrate with smart home platforms and commercial systems. Our overall goal is to provide actionable weather information to help our worldwide customers make better decisions around safety, save time and money, and increase business profitability.

      Base Requirements

      • BS in Meteorology with two years experience in the weather industry
      • Experience with tropical meteorology
      • Experience with meteorological observing systems and observational data
      • Experience with data evaluation and presentation
      • Ability to work with the team and individually
      • Capable, resourceful learner
      • Ingenuity with problem solving
      • Strong communication skills

      Bonus skills

      • Experience with site selection, installing, and maintaining weather stations
      • Experience with operating in the Linux environment
      • Experience with programming in Python and bash
      • Experience working with sql databases
      • Experience with observational data quality control

      Salary and Benefits

      Salary will be competitive and commensurate with experience and qualifications. WeatherFlow offers a full benefits package.

      Applying

      This is a full-time position at our Daytona Beach, Florida office. To apply, please email your resume and cover letter to Marty Bell, Director Research and Modeling, at mbell@weatherflow.com.